Scheduling Coordinator, New Patient
J
JobgetherHealthcare administration
Based in the United StatesFull-Time
Salary18.64 - 28.53 USD per hour
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Job Details
- Required Skills
- Customer serviceAttention to detailWritten communicationComputer skillsVerbal communication
Requirements
- High school diploma or GED required.
- Strong computer skills and the ability to navigate multiple systems while accurately entering and managing patient information.
- Excellent verbal and written communication skills to interact professionally and compassionately with patients.
- Strong organizational skills and attention to detail for accurate scheduling and documentation.
- Ability to manage a high volume of incoming calls and requests while maintaining efficiency and service quality.
- Patient-focused approach demonstrating empathy, patience, and professionalism when handling questions and administrative concerns.
- Ability to work independently, prioritize tasks, and adapt to a busy healthcare environment.
Responsibilities
- Coordinate and schedule appointments for new and established patients through phone calls, emails, and other scheduling requests.
- Gather, verify, and accurately enter patient demographic and administrative information into computer systems.
- Guide patients through registration procedures and explain required forms, policies, and scheduling processes.
- Respond to patient questions and provide clear information throughout the scheduling process.
- Manage daily call volumes and incoming requests while maintaining accuracy, responsiveness, and customer service.
- Work individually with patients to ensure their information is complete and correctly documented.
- Coordinate scheduling activities to support patient access and a positive first experience with the healthcare organization.
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