Customer Service Representative, Travel
New
D
Destination CareersTravel
Listing location: Los Angeles, California; Workplace type: RemoteFull-Time
Salary45,000 - 70,000 USD per year
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Job Details
- Required Skills
- Customer service
Requirements
- Customer service or travel industry experience is helpful but not required.
- Strong written and verbal communication skills.
- Ability to work independently and stay organized in a remote setting.
- Comfort using email, booking platforms, and CRM tools; training is provided.
- Reliable internet access and a personal computer.
- Must be 18 years or older.
- Passion for travel and helping others plan trips.
Responsibilities
- Assist clients with travel inquiries, booking options, and reservation management.
- Communicate with clients via email, phone, and messaging tools.
- Recommend and help book hotels, resorts, cruises, flights, and activities.
- Manage changes, cancellations, and special requests accurately.
- Maintain records of client preferences, bookings, and correspondence.
- Collaborate with travel advisors and supplier partners.
- Stay informed about travel trends, destination updates, and special promotions.
- Provide a client-first experience throughout the planning and booking process.
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