Customer Service Specialist – Hotel Reservations
New
D
Destination CareersTravel hospitality
Workplace type: Remote; This role is fully remoteFull-Time
Salary$30,000 - $60,000 a year
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Customer serviceClient relationship management
Requirements
- Previous experience in customer service, hospitality, or travel booking is preferred.
- Have strong written and verbal communication skills.
- Be detail-oriented and able to manage multiple bookings at once.
- Be comfortable using digital communication and booking platforms remotely.
- Be at least 18 years old.
- Have access to a computer and stable internet connection.
- Bring a friendly, proactive, and solution-focused approach.
Responsibilities
- Assist clients with booking hotel accommodations that meet their needs, budget, and travel goals.
- Provide support via email, phone, and messaging platforms.
- Recommend hotels using available tools and client preferences.
- Confirm booking details and ensure client itineraries are accurate.
- Handle changes, cancellations, and special requests.
- Build client relationships through service and follow-through.
- Stay informed about hotel brands, loyalty programs, promotions, and destination updates.
View Full Description & ApplyYou'll be redirected to the employer's site
