Hotel Reservations Customer Service Representative
New
D
Destination KnotTravel and hospitality
TexasFull-Time
Salary45,000 - 65,000 USD per year
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Job Details
- Required Skills
- Customer serviceAttention to detail
Requirements
- Demonstrate excellent communication and customer service skills.
- Maintain a friendly, professional demeanor and strong attention to detail.
- Work independently and manage tasks effectively.
- Have basic computer skills and a reliable internet connection.
- Show an interest in travel and helping clients plan hotel stays.
- Previous experience in customer service, hospitality, or sales is a plus but not required.
Responsibilities
- Assist clients in researching and booking hotel accommodations.
- Provide accurate information about hotel options, pricing, and amenities.
- Respond to client inquiries via phone, email, or online messaging.
- Maintain accurate records of client interactions, preferences, and reservations.
- Collaborate with team members to ensure service delivery.
- Stay current on travel trends, hotel offerings, and industry updates.
- Participate in virtual team meetings and training sessions.
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