Remote Client Relations Advisor

New
Listing location: Dallas, TexasFull-Time
Salary not disclosed
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Job Details

Required Skills
Customer serviceAttention to detailWritten communicationVerbal communication

Requirements

  • Have a customer service background, ideally in travel, tourism, or hospitality.
  • Demonstrate strong written and verbal communication skills.
  • Bring strong attention to detail and organizational habits.
  • Be proactive.
  • Be comfortable learning new systems and booking tools.
  • Have enthusiasm for travel and helping others create memorable experiences.

Responsibilities

  • Respond to client inquiries by email, phone, and messaging in a timely, professional manner.
  • Support clients with booking modifications, cancellations, and special travel requests.
  • Provide accurate information about destinations, travel documentation, and agency processes.
  • Follow up with clients to confirm travel plans and gather post-trip feedback.
  • Address client concerns with empathy and efficiency.
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