Leave of Absence Specialist

New
M
MelitaHR outsourcing
Remote - U.S.Full-TimeMiddle
Salary not disclosed
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Job Details

Experience
3 to 5 years of experience in leave administration or a related HR function, preferably in a large organization.
Required Skills
Problem Solving

Requirements

  • Have 3 to 5 years of experience in leave administration or a related HR function; experience in a large organization is preferred.
  • Bring in-depth knowledge of federal and state leave laws, including FMLA and ADA.
  • Demonstrate strong analytical and problem-solving skills, including the ability to interpret complex policies and regulations.
  • Communicate effectively, verbally and in writing, with employees at all levels of an organization.
  • Use discretion and maintain confidentiality when handling sensitive employee information.
  • Demonstrate strong organizational skills and attention to detail while managing multiple priorities and deadlines.
  • A bachelor's degree in Human Resources, Business Administration, or a related field is preferred.
  • Proficiency in HRIS systems and leave management software is preferred.
  • An HR or leave management certification, such as PHR, SHRM-CP, or Certified Leave Management Specialist, is preferred.

Responsibilities

  • Serve as the primary contact for clients, employees, managers, and benefits vendors on leave policies and procedures.
  • Intake leave requests, make leave designations, and recommend leave to client HR contacts and managers for review and approval.
  • Oversee leave cases from the team member's initial notice through return-to-work status.
  • Process leave and disability benefit requests, and maintain related communications, timelines, and paperwork.
  • Resolve routine claims issues with input from vendor partners.
  • Facilitate employee departures and maintain communication with client contacts to support timely returns to work.
  • Address complex leave, disability, FML, and HRIS system issues.
  • Provide clients, HR team members, and employees with expertise and education on leave policies and procedures.
  • Coordinate benefit and pay impacts with Benefits and Payroll teams.
  • Maintain compliant leave and accommodation records, the leave technology tool, and LOA metrics and trends.
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