Senior UX Researcher, Quantitative
O
Ondo FinanceFinancial technology
Remote (US)Full-TimeSenior
SalaryCompetitive compensation including but not limited to salary, future token rights, and/or equity (according to your preferences)
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Job Details
- Experience
- 7+ years of UX or applied research experience, including at least 5 years leading quantitative studies end to end, from study design through recommendation.
- Required Skills
- PythonR
Requirements
- Have 7+ years of UX or applied research experience, including at least 5 years leading quantitative studies end to end.
- Have experience leading quantitative research studies for financial products such as brokerage, trading, banking, payments, wealth, or lending.
- Be able to scope ambiguous problems, set priorities, and drive studies to a decision with minimal guidance.
- Have deep survey science expertise, including sampling and weighting, instrument design, bias control, and data-quality screening.
- Have experience programming in Qualtrics or a similar tool.
- Have hands-on experience designing and analyzing MaxDiff and/or conjoint studies.
- Apply regression, power analysis, and experimental and quasi-experimental design.
- Use R or Python for analysis and visualization.
- Have an AI-assisted research setup for tasks such as drafting survey instruments and writing or reviewing analysis code, and rigorously validate its outputs.
- Have a track record of quantitative research changing a product or business decision.
- Be able to explain uncertainty clearly to executives and non-researchers.
- Experience with crypto, onchain, or tokenized-asset products is a nice to have.
Responsibilities
- Own research intake and the quantitative research roadmap across product, design, go-to-market, and leadership.
- Turn ambiguous research requests into answerable questions and prioritize studies based on how much they reduce risk.
- Use MaxDiff and conjoint to assess which features, benefits, and messages drive decisions.
- Design pre-launch experiments, set decision rules before fielding, and pretest instruments with cognitive interviews.
- Adapt or develop validated scales for trust, perceived security, and comprehension, and track them across products and markets.
- Create statistically validated, sized user segments.
- Design sampling, translation, and fraud controls for a global, crypto-native audience.
- Partner with data science to link survey data with product data.
- Design human evaluations of AI-assisted finance features, including rubrics and rater reliability.
- Present findings and recommendations to leadership, including effect sizes, confidence, and what could change the recommendation.
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