Senior User Experience Researcher
New
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Insomniac GamesVideo games
Location: United States, RemoteContractSenior
Salary80 USD per hour
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Job Details
- Required Skills
- Microsoft Power BITableauMicrosoft ExcelMicrosoft Office SuiteA/B testingLooker
Requirements
- Have experience in AAA games UX research.
- Demonstrate proficiency with Microsoft Office Suite.
- Have experience with survey software such as Qualtrics.
- Be familiar with analytics tools such as Looker, Omni, Tableau, Excel, and Power BI.
- Be able to read, analyze, and interpret scientific and technical journals.
- Be capable of solving practical problems involving concrete variables and limited standardization.
- Communicate proactively and build trust with development leads and external research partners.
- Adapt quickly to studio-specific communication norms and workflows in a remote-first setting.
- Psychology, human-computer interaction, human factors, or a related field is ideal.
- Travel to the Burbank or San Mateo research labs every 1-2 months for playtest studies.
Responsibilities
- Oversee user experience research on a large-sized project.
- Define session formats, research goals, success criteria, survey designs, and test plans with development and external research teams.
- Lead research methodologies including Rapid Iterative Testing and Evaluation (RITE), A/B testing, and narrative testing.
- Conduct and moderate one-on-one sessions, focus groups, and multi-participant playtests.
- Present qualitative and quantitative findings to project teams and studio leadership through reports and debrief presentations.
- Collaborate with analysts to use analytics tools and develop dashboards and visualizations.
- Identify contributing factors to key issues, including game system dynamics and player behaviors.
- Advocate for inclusive design through testing accessibility features and authentic character portrayals.
- Collaborate with recruitment agencies to find external participants who meet player-demographic criteria.
- Guide and mentor junior team members.
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