Senior ServiceNow Developer
New
I
ITC Federal, LLCITSM software
Fully Remote (U.S.); This is a fully remote position within the U.S., East Coast business hoursFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 6+ years of hands-on ServiceNow development and configuration experience
- Required Skills
- JavascriptRESTful APIsServiceNow
Requirements
- Have 6+ years of hands-on ServiceNow development and configuration experience.
- Have experience guiding or mentoring other developers.
- Hold a bachelor's degree in Computer Science, Information Systems, or a related field from an accredited university.
- Demonstrate strong server-side and client-side JavaScript skills, including Glide APIs, Business Rules, and Script Includes.
- Have experience building Service Catalog items, workflows or Flow Designer automations, and integrations using REST, SOAP, and IntegrationHub.
- Demonstrate ownership of complex builds from requirements through rollout.
- Have a track record of setting or enforcing team development standards and representing technical solutions in client-facing discussions.
- Have experience delivering in an Agile/Scrum environment.
- Be able to work independently and across technical and functional teams.
- Preferred: ServiceNow Certified Application Developer (CAD) and at least one ServiceNow Certified Implementation Specialist (CIS) certification.
- Preferred: hands-on proficiency with ServiceNow Automated Test Framework (ATF), release coordination, version control, and automated testing strategies.
- Preferred: experience with Service Portal, UI Builder, or the Now Experience framework, and working knowledge of ITSM, IT asset and configuration management, and ITIL practices.
Responsibilities
- Design, develop, test, and deploy ServiceNow configurations, custom applications, and automated workflows.
- Write and maintain server-side and client-side JavaScript using Glide APIs, Business Rules, Script Includes, Client Scripts, and ACLs.
- Build advanced Service Catalog items and maintainable Flow Designer automations.
- Improve core ITSM modules, including Incident, Problem, Change, Request, and Knowledge Management.
- Design and implement third-party integrations using REST and SOAP web services and IntegrationHub.
- Execute unit, integration, regression, and Automated Test Framework testing.
- Maintain update sets, release documentation, and technical design records.
- Ensure solutions meet Section 508 accessibility and FISMA/NIST security controls.
- Set development standards, lead code and peer reviews, and mentor developers.
- Participate in client calls and technical design discussions, translating requirements into technical solutions.
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