Sales Operations Analyst
New
K
KiaviReal estate finance
This position can be based remotely in any of our approved hiring regions.Full-TimeMiddle
Salary76K - 110K + 5% bonus + benefits
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Job Details
- Experience
- 1+ years experience in a Sales Operations capacity
- Required Skills
- Data AnalysisSalesforceJiraDocumentation
Requirements
- Bachelor’s degree.
- At least 1 year of experience in a Sales Operations capacity.
- Experience using Salesforce.
- Strong attention to detail.
- Strong analytical skills and comfort working in a data-rich environment.
- Ability to manage time across multiple workstreams and projects.
- Ability to collaborate with business stakeholders, sales representatives, and cross-functional teams.
- Ability to create thorough documentation of work.
- Excellent verbal and written communication skills.
Responsibilities
- Serve as the primary point of contact for Salesforce and Ops Console user support, resolving sales team questions.
- Manage daily, weekly, and monthly operations, including lead and account assignment, data integrity updates, email triaging, and report building.
- Identify process improvements and automate manual tasks.
- File Jira tickets for production bugs and feature feedback, and escalate issues as needed.
- Maintain documentation for sales processes and recurring operations tasks.
- Assist with Salesforce field creation, Flows, page layouts, and list views.
- Support sales tool setup, training, rollout, onboarding, and adoption monitoring.
- Create and maintain Salesforce reports and dashboards for pipeline health, data integrity, and key performance indicators.
- Perform Salesforce data cleanups and manage report notifications.
- Execute quarterly projects to improve sales team efficiency and support Salesforce tools for the New Construction team.
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