Vocational Case Manager
New
A
Allsup, LLCVocational rehabilitation
Source API remote eligibility restrictions: United StatesFull-TimeManager
Salary47,500 - 70,000 USD per year
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Job Details
- Languages
- Bi-Lingual (Spanish) skills encouraged
- Experience
- Two (2) or more years’ experience in case management, job placement, vocational rehabilitation preferred
- Required Skills
- Customer service
Requirements
- A master’s or bachelor’s degree, or commensurate work experience, is preferred.
- Two or more years of experience in case management, job placement, or vocational rehabilitation is preferred.
- Short-term disability experience or experience working with disabled individuals is a plus.
- Employment specialist or job coach experience is a plus.
- Ability to learn, retain, and apply information.
- Ability to work in a fast-paced environment and handle a high volume of inbound and outbound phone calls.
- Customer service and collaboration skills.
- Bilingual Spanish skills are encouraged.
- A federal security clearance is required for Allsup Employment Services employees and anyone with access to beneficiaries’ PII.
Responsibilities
- Manage an active vocational caseload of individuals with disabilities through the Ticket to Work Program.
- Provide job-search assistance, including job leads, job boards, resume review or writing, career exploration, and interview practice.
- Communicate with beneficiaries by phone, email, and text, building rapport and redirecting conversations when appropriate.
- Educate beneficiaries about the Social Security Administration Ticket-to-Work program and encourage ongoing participation, including paystub submission after returning to work.
- Verify that beneficiaries’ employment goals are appropriate and achievable.
- Coach beneficiaries through job applications and job retention.
- Help beneficiaries schedule job interviews and follow-up calls to discuss interview results.
- Complete required Social Security forms and conduct conference calls with beneficiaries and Social Security.
- Assist employed beneficiaries with workplace accommodations or disclosure, or help them find new employment.
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