Claims and Labeling Manager
New
T
Textile ExchangeTextile sustainability
Remote – US, Europe, Ability to overlap with the North American time zones for parts of the workday.Full-TimeManager
Salary75,000 - 100,000 USD per year
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Job Details
- Languages
- Excellent written and grammatical skills in English to draft technical content.
- Experience
- 5+ years of experience working with voluntary standards and/or verification programs.
- Required Skills
- Project ManagementMicrosoft Power BISalesforce
Requirements
- Have 5+ years of experience working with voluntary standards and/or verification programs.
- Have a strong understanding of credible sustainability claims and trademark use related to certification.
- Have demonstrated experience managing and developing staff, including performance management, coaching, and professional development.
- Be capable of leading projects, managing deadlines, and delivering on workplans.
- Have excellent written and grammatical skills in English for drafting technical content.
- Be able to synthesize and present complex information clearly.
- Be familiar with business analytics tools such as Power BI and CRM tools such as Salesforce.
- Be able to work with diverse internal and external stakeholders globally.
- Be able to work flexibly across multiple time zones and overlap with North American time zones for part of the workday.
- Have experience working at an international organization.
- Be able to travel occasionally for conferences, work meetings, and industry events.
Responsibilities
- Manage development and revisions of standards-system claims and labeling policies and associated documents, including criteria and publication.
- Hold meetings with internal and external stakeholders and facilitate public and targeted consultations.
- Manage ISEAL code compliance and best practices related to claims.
- Develop procedures, guidance, and tools supporting the standards-system claims framework.
- Collaborate with internal legislation experts on risks and opportunities related to legislative requirements.
- Collaborate with other departments to support stakeholders’ use of Textile Exchange trademarks and credible claims.
- Manage external stakeholder inquiries about claims and trademark use through the case management system.
- Manage team members, including goal setting, performance management, coaching, and professional development.
- Lead key projects related to claims and labeling.
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