Lead ServiceNow Developer
L
LightFeatherIT service management
Location: United States; Fully Remote (EST hours), EST hoursFull-TimeLead
Salary120,000 - 140,000 USD per year
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Job Details
- Experience
- 5+ years of experience as a ServiceNow Developer.
- Required Skills
- ServiceNow
Requirements
- Have 5+ years of experience as a ServiceNow Developer.
- Have strong familiarity and working knowledge of ServiceNow tools, including Service Catalog, Service Portal, Reports, Incident, and Knowledge Base.
- Demonstrate analytical and problem-solving skills and developer experience beyond the ServiceNow platform.
- Demonstrate competency with IT Service Management, Asset and Configuration Management, ITIL/ITSM, and PMP/PRINCE2 practices.
- Have experience working on project teams that use Agile/Scrum.
- Have experience with system/software engineering lifecycle principles.
- Be able to translate requirements into functional and technical solutions.
- Have experience with application implementation and support and enterprise monitoring.
- Have experience working with large data sets and performing data analysis/modeling.
- A Secret-level security clearance is required.
- ServiceNow CAD (Certified Application Developer) is preferred.
Responsibilities
- Design, configure, develop, and implement baseline and custom ServiceNow applications and enhancements.
- Provide architectural input and follow design and development standards to maintain platform stability.
- Work independently and as a technical team member across multiple instances and domains.
- Use Agile/Scrum methodology to manage development work.
- Advise functional and admin teams on ServiceNow design, development, and best practices.
- Collaborate with business, systems, and technology partners to develop business and systems requirements.
- Develop enhancements to existing ServiceNow applications.
- Script Business Rules, Script Includes, Client Scripts, ACLs, and Workflow Activities.
- Facilitate and support the rollout of new ServiceNow applications and enhancements.
- Analyze system performance issues and determine performance enhancements.
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