Workforce Solutions Analyst

Novant HealthHR technology

Source API remote eligibility restrictions: United StatesFull-TimeMiddle

Salary not disclosed

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Job Details

Have a minimum of three years of Information Systems experience.
Bring broad knowledge of a variety of computer systems and technologies.
Have a high school diploma or GED.
A bachelor's degree in Computer Science, Information Systems, or Management Information Systems is preferred.
Experience with timekeeping and attendance systems is preferred.
Experience with Infor Workforce Management (WFM) is preferred.
Be proficient with Microsoft Office 365, specifically Excel, Word, Teams, and PowerPoint.
Demonstrate project management skills to own assigned tasks, meet milestones, and maintain stakeholder visibility.

Provide functional expertise and daily operational support for Infor WFM Time & Attendance and Scheduling modules.
Support and execute configuration updates, including core, custom, and pay rule logic.
Lead and participate in testing cycles for WFM enhancements, upgrades, integrations, and fixes.
Triage ServiceNow tickets and provide timely guidance and resolution.
Develop current-state and future-state workflows for timekeeping, scheduling, and labor processes.
Analyze workforce, timekeeping, and scheduling data to identify trends, operational issues, compliance risks, and labor optimization opportunities.
Support HR system integrations related to WFM, coordinating with HR Talent, Payroll, and IT partners.
Prepare reports and communications for leadership that explain findings, dependencies, risks, and recommended actions.
Contribute to enterprise HR projects, M&A initiatives, and HR Technology Application Support team goals.
Maintain documentation, standard operating procedures, and configuration records.

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