Senior Associate, Client Solutions – Network Solutions

New
P
PhreesiaHealthcare technology
Remote; Canada or US, EST or CSTFull-TimeSenior
Salary80,000 - 95,000 USD per year
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Job Details

Experience
3+ years of account experience in a creative agency environment working with pharmaceutical brands
Required Skills
JiraClient relationship management

Requirements

  • Bachelor’s degree required.
  • 3+ years of account experience in a creative agency environment working with pharmaceutical brands.
  • Demonstrated ability to manage client relationships.
  • Ability to own campaign execution independently.
  • Proficiency with Microsoft tools.
  • Experience implementing AI to support efficiency in your work.
  • Familiarity with workflow and review tools such as Jira, Monday.com, Ziflow, or similar platforms.
  • Ability to quickly learn new systems.
  • Ability and willingness to travel for occasional in-person team meetings, approximately 10% annually.
  • Must be based in EST or CST in Canada or the US.

Responsibilities

  • Own and execute patient engagement campaigns from kickoff through launch and measurement.
  • Coordinate day-to-day campaign execution, setup, quality control, and reporting.
  • Serve as the day-to-day contact for owned campaigns and respond to client needs and questions.
  • Collaborate with clients and internal partners across functions.
  • Identify process improvements and share campaign optimization recommendations.
  • Provide informed perspectives on campaign strategy and execution approaches.
  • Support onboarding and development of Associates and new team members.
  • Reinforce foundational campaign processes and Client Solutions best practices with junior team members and new hires.
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80,000 - 95,000 USD per year
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