Senior Product Owner
New
M
Matrix Medical NetworkHealthcare technology
Fully Remote, must be in the United StatesFull-TimeSenior
Salary$111,000-$166,000; Bonus 10%
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Job Details
- Experience
- 7–10 years of experience as a Product Owner or Product Manager
- Required Skills
- SQLAgileSCRUMJiraAzure DevOps
Requirements
- Hold a bachelor’s degree; Business Administration, Health Informatics, Computer Science, or a related field is preferred.
- Have 7–10 years of experience as a Product Owner or Product Manager.
- Have owned a complex, high-visibility product area with significant autonomy.
- Use conversion funnel, cohort, or segment analysis to make product decisions and prioritize measurable outcomes.
- Write clear, actionable user stories and acceptance criteria and shape technical backlogs at a senior level.
- Have experience partnering directly and daily with engineering teams in an Agile or Scrum delivery model.
- Have experience presenting to senior leadership and representing a product area in cross-functional planning.
- Have experience working with healthcare data and understand HIPAA and protected health information (PHI) handling requirements.
- Have experience with Agile or Scrum product ownership tools such as Jira or Azure DevOps.
- Have data analysis and reporting skills using SQL or equivalent, and understand API and system integration concepts.
- Have experience with healthcare scheduling or contact center technology.
- Certified Scrum Product Owner (CSPO), SAFe Product Owner / Product Manager (POPM), and AI or automation-related certifications are preferred.
Responsibilities
- Own product direction and backlog for the core scheduling platform, including assessment, primary care, telehealth, and care-gap closure scheduling.
- Own the provider access and demand-capture scheduling engine, including geographic capacity balancing and service rules.
- Partner with engineering, technical, and QA leads to write requirements, prioritize the backlog, and define acceptance criteria.
- Drive scheduling conversion initiatives, including real-time health plan integrations and partner API gateway strategy.
- Measure, diagnose, model, implement, and validate conversion optimization initiatives.
- Expand self-service scheduling through SMS, member portals, and preference centers.
- Own requirements for external scheduling and data partner integrations, including EHR platforms and consumer scheduling networks.
- Lead sprint ceremonies, backlog grooming, and release planning with the engineering team.
- Partner with Data and QA teams on data standards and test automation, and contribute requirements to event-driven architecture.
- Document business cases and investments, and represent the product area in cross-functional and executive planning.
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