Staff Machine Learning Engineer

TwilioAI/ML platform

This role will be remote and based in Ontario, British Columbia or Alberta, Canada.Full-TimeStaff

Salary$160,320 - $200,400; Target Bonus Percentage 12.5%

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Job Details

Bring 8+ years of applied ML/AI experience.
Have a track record of owning technically ambitious systems end to end.
Be comfortable working in a 0-to-1 setting with ambiguous requirements and a bias for action.
Demonstrate proficiency in Python.
Have experience building cloud-based services on AWS, GCP, or Azure.
Have experience with high-volume data, streaming or real-time inference paths, and a range of data stores.
Have strong fundamentals in statistical machine learning algorithms, transformer models, and LLMs.
Bring extensive experience with ML Ops and LLM Ops patterns.
Have experience designing and implementing rigorous evaluation metrics for non-deterministic AI features at scale.
Be familiar with AI-assisted development tools such as Claude, Codex, GitHub Copilot, or Cursor.

Research and implement state-of-the-art LLM inference and orchestration.
Identify opportunities to use small language models through fine-tuning or distillation.
Build ML systems that operate at Twilio scale.
Set standards and tooling for evaluations across AI/ML capabilities.
Improve management of LLM workloads across the company.
Integrate AI development stacks to reduce boilerplate engineering.

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