Channel Account Manager
N
NMIPayments technology
Location: Remote, USFull-TimeManager
Salary75,000 - 90,000 USD per year
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Job Details
- Required Skills
- Artificial IntelligenceSalesforceProblem SolvingNegotiationGoogle WorkspaceAccount Management
Requirements
- Experience in the payments or fintech industry.
- Proven experience in sales or account management focused on revenue growth.
- Excellent communication and interpersonal skills, with the ability to build trust with clients.
- Strong negotiation and problem-solving skills.
- Comfort using AI in daily work to improve efficiency and uncover opportunities.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency in Salesforce and Google Workspace.
Responsibilities
- Identify and pursue upsell and cross-sell opportunities within existing accounts.
- Drive adoption of fraud, data security, enterprise/B2B, and other value-added solutions.
- Meet or exceed sales targets and revenue goals for assigned accounts.
- Develop strategic account plans with objectives, goals, and action steps.
- Coordinate with sales, marketing, and product teams to align strategies and maximize account revenue.
- Serve as the main point of contact for client inquiries, requests, and issues.
- Hold regular client check-ins to assess satisfaction, anticipate needs, and offer solutions.
- Resolve client concerns, escalate complex issues, and follow through to resolution.
- Maintain records of client interactions and prepare reports on account activity, sales performance, and satisfaction.
- Use data and analytics to identify trends, opportunities, and areas for improvement.
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