Danish Language Customer Experience Associate
New
A
AetherCoreE-commerce support
Remote from Continental PortugalContract
Salary not disclosed
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Job Details
- Languages
- C2-level Danish and fluent English (C1)- written and spoken levels
- Required Skills
- Customer support
Requirements
- Have C2-level Danish proficiency, written and spoken.
- Have C1-level English proficiency, written and spoken.
- Demonstrate excellent attention to detail.
- Manage tasks independently and meet deadlines.
- Be willing to work rotating shifts.
Responsibilities
- Respond to customer queries about orders, deliveries, returns, and payments.
- Handle sensitive data securely.
- Follow internal escalation procedures.
- Communicate professionally through email, phone, and chat.
- Collaborate with carriers and internal departments.
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