Site Reliability Engineer
New
H
HumanaHealthcare technology
United StatesFull-TimeJunior
Salary$80,900 - $110,300 per year. This job is eligible for a bonus incentive plan.
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Job Details
- Experience
- 2+ years of experience in Site Reliability Engineering, Systems Engineering, DevOps, Application Support, or a related technical role.
- Required Skills
- PythonSeleniumCI/CDDevOpsTerraformAnsible
Requirements
- Bachelor's degree in computer science, Information Technology, Engineering, or a related field.
- 2+ years of experience in Site Reliability Engineering, Systems Engineering, DevOps, Application Support, or a related technical role.
- Experience supporting production applications, platforms, or automation frameworks in a large-scale enterprise environment.
- Strong understanding of system reliability, monitoring, alerting, incident management, and root cause analysis.
- Experience with software testing, quality assurance, configuration management, and production deployments.
- Knowledge of CI/CD pipelines, source code management, and release management best practices.
- Experience with automation technologies, scripting, or infrastructure-as-code tools such as Ansible, PowerShell, Python, Terraform, RPA, or Selenium.
- Familiarity with production support methodologies and/or cloud platforms and distributed systems.
- Ability to identify performance bottlenecks, implement reliability improvements, and mitigate operational risks.
- Experience establishing and maintaining controls across test and production environments.
- Strong troubleshooting, analytical, and problem-solving skills, with the ability to work independently in ambiguous situations.
- Experience with enterprise automation platforms and cloud technologies is preferred; relevant cloud, automation, or SRE certifications are also preferred.
Responsibilities
- Monitor and maintain the health, availability, and performance of automation platforms and production services.
- Lead incident response, troubleshooting, and root cause investigations to minimize service disruptions.
- Improve observability through monitoring, alerting, dashboards, and operational reporting.
- Partner with development teams to enhance system reliability, scalability, and operational readiness.
- Support deployment, testing, configuration, and release activities across automation solutions.
- Automate operational processes to reduce manual effort and improve platform stability.
- Identify and remediate production risks while implementing reliability practices across the Automation Office.
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