Senior Site Reliability Engineer
New
S
ShiftKeyHealthcare technology
This is a fully remote position based in the United States., partnering with teammates in different time zonesFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years running production infrastructure on AWS and Azure at real scale
- Required Skills
- AWSPythonBashKubernetesMicrosoft AzureGrafanaPrometheusTerraform
Requirements
- Bring 5+ years running production infrastructure on AWS and Azure at real scale, ideally for a SaaS product.
- Have production Kubernetes and Terraform experience, including experience handling real incidents.
- Be able to describe an incident you owned from detection through postmortem.
- Have strong automation skills, ideally in Python and Bash.
- Have experience with observability tooling such as Prometheus, Grafana, or CloudWatch.
- Be comfortable making and defending judgment calls independently.
- Have experience mentoring other engineers.
- Be comfortable working in a mixed-language environment.
- Use AI tools in daily work.
Responsibilities
- Own reliability, availability, and incident response for the SaaS platform from detection through postmortem.
- Maintain and extend cloud infrastructure across AWS and Azure as code.
- Run and improve the Kubernetes-based production environment.
- Write production automation and use scripting as part of daily work.
- Partner with software engineering teams to make safe deployment the easy path and advise on infrastructure risk.
- Mentor teammates toward independence and help shape the growth of the reliability function.
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