Senior IT Operations Engineer
New
B
BigIDIT operations
Remote- USA East Coast, EST Time ZoneFull-TimeSenior
Salary$145,000-$165,000 + 13-15% bonus
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Job Details
- Languages
- Excellent written and verbal English
- Experience
- 7+ years in IT operations, DevOps, cloud engineering, or IAM engineering, including 2+ years automating IT processes.
- Required Skills
- AWSPythonGCPGoTerraform
Requirements
- 7+ years in IT operations, DevOps, cloud engineering, or IAM engineering, including 2+ years automating IT processes; equivalent experience will be considered.
- Hands-on Okta administration, including Okta Workflows, and experience with Auth0 custom logic such as Actions or rules.
- Working knowledge of AWS, including Lambda, API Gateway, CloudFront, and IAM, and GCP, including projects, IAM, and BigQuery.
- Experience building integrations with Workato or a similar iPaaS tool.
- Proficiency in at least one automation language: Python, Go, or Node.js; experience with REST APIs and webhooks.
- Experience with infrastructure as code, such as Terraform or Pulumi, and CI/CD pipelines, ideally GitLab.
- Practical experience with Claude or comparable LLM tools, connectors, and MCP servers, including their security implications.
- Experience with Cloudflare and strong Google Workspace administration.
- Understanding of SSO (SAML, OIDC), MFA, SCIM, RBAC, DNS, and email authentication.
- Familiarity with an MDM such as Iru Kandji or Intune, and experience troubleshooting Windows and macOS.
- Excellent written and verbal English, strong documentation habits, and discretion with confidential information.
Responsibilities
- Build and own automation and integrations across AWS, GCP, Okta Workflows, Workato, REST APIs, and webhooks.
- Write scripts in Python or Go and define infrastructure with Terraform for deployment through GitLab CI/CD.
- Own the Claude rollout, govern MCP servers and connectors, and support other requested AI tools and internal agents.
- Administer Okta and Auth0, including identity lifecycle processes, MFA, SCIM, device trust, and access governance integrations.
- Manage Cloudflare DNS, PKI, WAF, rate limiting, and email authentication, and support CloudFront sites and security investigations.
- Own Google Workspace, Jira, JSM, Confluence, Slack, and GitLab, and handle Tier 2 and Tier 3 service desk escalations.
- Troubleshoot Windows and macOS endpoints, manage vendor support cases, and support device-based access policies.
- Write runbooks, architecture notes, and handoff documents; maintain hardware, software, and resource inventories.
- Identify process and infrastructure weaknesses and implement improvements for reliable, secure operations.
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