Field Service Specialist - Industrial Automation
New
S
SunSourceIndustrial automation
For this role, we are seeking candidates in the Eastern St. Louis, MO areaFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2+ years of relevant field experience
- Required Skills
- Project ManagementCustomer service
Requirements
- A two-year technical degree is strongly preferred.
- 2+ years of relevant field experience.
- Strong background in PLC programming and related automation technologies.
- Mechanical aptitude and the ability to troubleshoot complex systems.
- Problem-solving skills and the ability to think creatively in high-pressure situations.
- Customer service skills and the ability to build and maintain client relationships.
- Willingness to travel approximately 50% depending on work volume; the posting also states on-site travel may be up to 70%, depending on work volume and project complexity.
- Valid driver’s license and clean driving record.
- Ability to work flexible hours as needed to meet project deadlines and client expectations.
- Siemens product experience is highly desirable.
Responsibilities
- Perform on-site service work, traveling up to 70% depending on work volume and project complexity.
- Manage and execute multiple automation service projects.
- Develop and implement solutions for customers’ automation challenges.
- Write detailed service proposals and manage project lifecycles from inception to completion.
- Analyze and interpret blueprints, electrical diagrams, and PLC programs.
- Perform mechanical installs of aluminum extrusion racking, guarding, and fencing products.
- Build and maintain client relationships through customer service and technical expertise.
- Identify sales opportunities and generate leads for cross-divisional collaboration.
- Stay current with emerging trends in automation and factory solutions.
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