Client Success Manager
New
N
New PerspectiveDigital marketing
This position is remote. Candidates must live in the Eastern or Central USA time zones., Eastern or Central USA time zonesFull-TimeManager
Salary$70K–$80K base with performance-based commissions and bonuses.
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Job Details
- Experience
- 4+ years in a client-facing role, ideally in a marketing agency or a similar environment.
- Required Skills
- Google AnalyticsSEODigital MarketingClient relationship management
Requirements
- Bring 4+ years of experience in a client-facing role, ideally in a marketing agency or similar environment.
- Have hands-on expertise with HubSpot Marketing Hub; Sales Hub is a plus.
- Use tools such as Google Analytics.
- Bring broad digital marketing knowledge, including SEO, PPC, content, and email marketing.
- Analyze and interpret performance data to deliver actionable client insights.
- Manage deadlines and priorities with strong organizational skills.
- Lead strategic conversations and conduct workshops with clients.
Responsibilities
- Develop and manage marketing strategies across SEO, paid search, email, and content marketing.
- Plan and execute campaigns aligned with client goals over 6–12 month periods.
- Analyze performance data and present actionable insights in client-friendly reports.
- Serve as the primary point of contact and advocate for client needs.
- Lead onboarding processes for new clients.
- Guide strategic conversations and conduct workshops with client stakeholders.
- Coordinate internal teams, project timelines, priorities, and deliverables.
- Identify and pursue upsell and cross-sell opportunities.
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