Customer Care Representative – Travel & Hospitality
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Destination KnotTravel hospitality
Listing location: Baltimore, Maryland; Workplace type: RemoteFull-Time
Salary40,000 - 70,000 USD per year
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Job Details
- Required Skills
- Customer serviceTime Management
Requirements
- Demonstrate strong communication and customer service skills.
- Maintain a friendly, professional demeanor and positive attitude.
- Be comfortable working independently and managing time effectively.
- Have basic computer skills and a reliable internet connection.
- Bring an interest in travel and helping clients plan stays.
- Previous experience in customer service, hospitality, or sales is a plus but not required.
Responsibilities
- Assist clients in selecting and booking hotel accommodations.
- Provide accurate information on hotel amenities, pricing, and availability.
- Respond to client inquiries via phone, email, or online chat.
- Maintain detailed and accurate records of client interactions and bookings.
- Collaborate with team members to support client experiences.
- Stay updated on hotel offerings, travel trends, and industry changes.
- Attend virtual training sessions and team meetings.
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