Billing Coordinator
New
I
InStride HealthHealthcare billing
Location: Remote, USFull-TimeMiddle
Salary52,000 - 58,000 USD per year
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Job Details
- Experience
- 1–3 years of healthcare billing experience
- Required Skills
- Microsoft OfficeGoogle Workspace
Requirements
- 1–3 years of healthcare billing experience.
- Working knowledge of insurance payor policies, billing guidelines, and claims submission requirements.
- Familiarity with CPT and ICD-10 codes and their impact on billing and reimbursement.
- Experience with billing platforms; Mahler, Apero, or similar RCM software experience is preferred.
- Proficiency in Google Workspace or Microsoft Office, particularly spreadsheets.
- Bachelor’s degree in business, healthcare administration, or a related field preferred.
- Behavioral health or telehealth experience strongly preferred.
- Previous medical billing or coding experience is preferred.
- Ability to manage multiple priorities with attention to detail and organization.
- Clear written and verbal communication skills, including explaining complex insurance concepts to families.
- Ability to work independently on assigned tasks and seek guidance when needed.
- Collaborative approach to partnering across teams and supporting patients and families.
Responsibilities
- Review clinical documentation to support accurate, timely charge entry in the billing system.
- Monitor for missing or delayed charges and support timely submission within payor filing limits.
- Submit insurance claims and monitor claim status against payor-specific guidelines.
- Identify and correct claim errors, rejections, and denials; investigate, correct, resubmit, and follow up on denied claims.
- Identify billing denial trends and share observations with senior team members.
- Answer families’ billing questions, explaining insurance processing, copays, deductibles, and balances.
- Support self-pay billing, patient statement cycles, and individualized payment plans.
- Monitor accounts receivable through reporting, reconciliation, and audit-related activities.
- Use billing and financial reports to manage daily workflows and prioritize follow-up tasks.
- Maintain accurate patient accounting records and support billing audits and process-improvement projects.
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