Program Analyst - Training Consultant
New
T
Trilogy FederalHealthcare informatics
Listing location: Arlington, VA; Employment type: Full-time Remote; Workplace type: RemoteFull-TimeSenior
Salary99,000 - 110,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- At least 5 years of relevant clinical informatics or healthcare IT experience
- Required Skills
- Data Analysis
Requirements
- Bachelor’s degree in Health Informatics, Healthcare/Business Administration, Data Analytics, Information Systems, or a related field.
- At least 5 years of relevant clinical informatics or healthcare IT experience; Veterans Administration healthcare setting preferred.
- Experience evaluating operations or programs using qualitative and quantitative methods.
- Experience analyzing data and developing metrics, reports, and decision-support materials.
- Ability to meet Federal/VA security, privacy, and information-security requirements and obtain a Public Trust clearance.
- Ability to travel as needed.
- Preferred experience with Oracle Health/Cerner Millennium, FEHR, VA VistA/CPRS, and VHA EHR modernization or Post Go-Live.
- Preferred experience delivering or coordinating EHR workflow training, refresher sessions, workshops, office hours, coaching, and site-specific end-user support.
- Preferred experience identifying learning needs, proficiency gaps, recurring user issues, and adoption barriers, and assessing support interventions.
- Preferred experience preparing or updating job aids, FAQs, training content, knowledge articles, and end-user communications with SMEs.
- Familiarity with dashboards, performance measurement, learning platforms, and SAFe/Agile teams.
Responsibilities
- Analyze healthcare informatics operations, EHR workflows, user feedback, and recurring support or training gaps to identify improvements.
- Coordinate site-specific user-support and refresher-training requests with Tier 1 SMEs, local contacts, and training stakeholders.
- Collect, validate, and analyze qualitative and quantitative support, adoption, and program data; develop metrics, reports, and status updates.
- Identify recurring user issues and recommend training, coaching, job aids, communications, or workflow improvements.
- Advise SMEs and training owners on revisions to FAQs, job aids, training materials, and user guidance following system or policy changes.
- Support EHR Go-Live and Post Go-Live activities through issue tracking, program coordination, adoption monitoring, and process analysis.
- Track activities, milestones, risks, and outcomes; evaluate support interventions and communicate recommendations to stakeholders.
View Full Description & ApplyYou'll be redirected to the employer's site
