Data Analyst - Social Listening, Search & NLP

New
K
Kratos GrowthConsumer intelligence
Locations: New York, Remote, New York, Country code: USContractSenior
Salary not disclosed
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Job Details

Experience
5+ years of experience in social listening research and consumer insights; 5+ years of experience in search research or SEO optimization
Required Skills
SEOData visualizationNLPData management

Requirements

  • Have 5+ years of experience in social listening research and consumer insights.
  • Have 5+ years of experience in search research or SEO optimization.
  • Bring experience with social listening tools, preferably Brandwatch and YouScan.
  • Have strong knowledge of NLP techniques and regex.
  • Demonstrate analytical and problem-solving skills.
  • Be able to communicate complex technical concepts to non-technical audiences.
  • Have experience with data visualization tools and techniques.

Responsibilities

  • Craft and maintain social listening queries in Brandwatch and YouScan to capture high-quality data and minimize spam.
  • Refine queries to keep them relevant as conversations evolve.
  • Code and manage eCommerce reviews and other textual data.
  • Monitor and optimize NLP accuracy.
  • Develop NLP rules using regex for backend data processing.
  • Implement data validation and cleansing techniques to maintain data integrity.
  • Collaborate with engineering teams to improve NLP models and data-processing pipelines.
  • Curate and maintain search keyword universes for product-category search behavior.
  • Contribute to data-backed strategic recommendations.
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