Sales & Marketing Operations Manager
New
F
FireworkVideo commerce
Listing location: India / Bulgaria / Romania; Workplace type: Remote; Structured job location: Bulgaria; Romania; India, Must be able to work during US business hoursFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 5–10 years of relevant experience across sales operations, marketing operations, revenue operations, or go-to-market systems, including fast-growing startup experience
- Required Skills
- SalesforceRESTful APIsHubSpot
Requirements
- Bring 5–10 years of relevant experience in sales operations, marketing operations, revenue operations, or go-to-market systems, including fast-growing startup experience.
- Have Salesforce architecture and development experience, including ownership of complex implementations or substantial system improvements.
- Demonstrate hands-on proficiency with Salesforce configuration, Salesforce Flow, Apex, SOQL, and custom development.
- Bring strong HubSpot and marketing automation experience, including lead scoring, segmentation, nurture workflows, lifecycle stages, and campaign reporting.
- Have experience building custom integrations using REST APIs, webhooks, and integration platforms or custom code.
- Have hands-on experience building and deploying custom AI agents connected to business systems and workflows.
- Understand sales and marketing processes from lead acquisition and qualification through opportunity management and closed revenue.
- Have experience supporting global sales teams and collaborating across functions and time zones.
- Be able to work during US business hours.
- Salesforce certifications are preferred.
Responsibilities
- Own Salesforce architecture, administration, development, and continuous improvement for the sales organization.
- Design scalable data models, workflows, custom objects, validation rules, and approval processes.
- Build dashboards for pipeline health, conversion rates, sales activity, and revenue performance.
- Manage Salesforce access, permissions, data quality, documentation, testing, and releases.
- Improve lead routing, account and opportunity management, pipeline tracking, forecasting, and reporting.
- Own HubSpot operations, including campaign workflows, segmentation, lead scoring, nurture programs, and lifecycle management.
- Maintain Salesforce–HubSpot synchronization and partner with stakeholders on lead capture, qualification, handoffs, tracking, and attribution.
- Build and maintain integrations and AI agents for sales and marketing workflows, with appropriate access controls, human review, and performance monitoring.
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