Senior Program Manager, Health Science
New
J
JobgetherHealthcare quality improvement
Based in the United StatesFull-TimeSenior
SalaryExpected annual pay range of $95,000–$105,000, depending on experience and applicable geographic differentials.
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Job Details
- Experience
- At least 5 years of relevant professional experience.
- Required Skills
- Project ManagementMicrosoft DynamicsMicrosoft ExcelPowerPoint
Requirements
- Hold a bachelor's degree in a health-related field; a master's degree is preferred.
- Have at least 5 years of relevant professional experience.
- Have experience working in an acute care hospital on cardiovascular clinical quality or process improvement projects, or in a national cardiac quality improvement program that uses data collection within a structured improvement framework.
- Have experience supporting cardiovascular services, particularly coronary artery disease, including STEMI and NSTEMI, heart failure, and/or stroke care.
- Understand clinical quality improvement processes, healthcare performance measures, and evidence-based care practices.
- Demonstrate advanced proficiency in Microsoft PowerPoint, Word, and Excel, including analyzing information and preparing presentations.
- Be able to deliver presentations and facilitate discussions with small and large groups.
- Demonstrate interpersonal, communication, and relationship-building skills for engaging clinical teams, healthcare executives, and other stakeholders.
- Be confident working virtually with customers using platforms such as Microsoft Teams and Zoom.
- Have organizational and project management skills to coordinate deliverables, monitor progress, and maintain accountability.
- Be able to travel occasionally, including overnight stays.
- Preferred: Certified Professional in Healthcare Quality (CPHQ) credential; familiarity with Lean and Six Sigma, healthcare quality improvement systems, collaborative learning groups, Systems of Care, and the cardiovascular patient care continuum.
Responsibilities
- Lead implementation and delivery of health science programs across hospitals, healthcare systems, outpatient and post-acute facilities, and EMS organizations.
- Build relationships with healthcare executives, clinical leaders, decision-makers, program champions, frontline staff, and data abstractors.
- Consult with hospital teams to address quality measure compliance issues, optimize program participation, and improve the value of supported products and services.
- Manage staff, project priorities, deliverables, timelines, and team accountability.
- Assess program participation, identify account growth opportunities, and collaborate with internal teams to strengthen customer relationships.
- Track program activities, customer interactions, project progress, and outcomes using Microsoft Dynamics, the GWTG Registry Platform, and other healthcare IT systems.
- Plan and deliver accredited and non-accredited workshops on evidence-based guidelines and clinical performance.
- Partner with sales teams on territory and state plans, and facilitate hospital learning sessions to share improvement strategies and care models.
- Map patient pathways, share findings through webinars, conferences, and podcasts, and collaborate with hospitals on research opportunities.
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