ProAdmin Support Specialist
New
W
WinTechPension administration software
Work remotely from any location within the United StatesFull-Time
SalaryThe estimated base salary range for this role is USD$108,000.00 - USD$132,000.00 per year. This role will also be eligible for participation in a Company profit sharing bonus plan.
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Job Details
- Required Skills
- SQLMicrosoft AccessMicrosoft ExcelPowerPoint
Requirements
- Experience in defined benefit outsourcing, DB valuation, or a related software testing or QA role.
- Expertise interpreting and setting up defined benefit plan documents.
- Working knowledge of actuarial concepts and benefit calculations.
- Experience with DB administration workflows in outsourcing and client environments.
- Previous experience developing general benefit calculation tools.
- Expertise creating participant forms and letters.
- Knowledge of current US defined benefit administration rules, regulations, and calculations.
- Ability to independently test and validate benefit calculations generated by ProAdmin tools.
- Strong mathematical and logical problem-solving abilities.
- Proficiency in Microsoft Office, including Word, Excel, Access, PowerPoint, and Project.
- SQL or database experience is an asset.
- A math degree or strong math background, actuarial exams or credentials, and experience with ProAdmin or ProVal are nice to have.
Responsibilities
- Test ProAdmin enhancements and client solutions, including alpha and beta testing, interface changes, calculation results, and help features.
- Advise ProAdmin users, troubleshoot issues, and document best practices.
- Configure client defined benefit plans using ProAdmin Desktop and support integration and installation.
- Collaborate with internal teams and clients to manage projects.
- Verify changes to ProAdmin training manuals and contribute to web training development.
- Participate in onsite and virtual user training.
- Contribute to the design of ProAdmin enhancements based on user requests, regulatory updates, and technological advancements.
- Optionally implement enhancements under the guidance of senior programmers.
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