Reconciliation Support Specialist

New
F
FerrellgasAccounting and payments
Source API remote eligibility restrictions: United StatesFull-TimeJunior
Salary not disclosed
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Job Details

Experience
1+ years of related work experience.
Required Skills
SalesforceMicrosoft ExcelMicrosoft Office

Requirements

  • Have 1+ years of related work experience.
  • Associate degree in accounting or a related field preferred.
  • Be proficient in Microsoft Office applications, including Word and Excel.
  • Be able to interact professionally with internal and external customers.
  • Have written and verbal communication and interpretation skills.
  • Be detail-oriented and highly organized.
  • Salesforce, PeopleSoft, or Navision Great Plains experience preferred.

Responsibilities

  • Post daily incoming cash.
  • Create payment loaders for larger customers.
  • Research unapplied payments and work with team members to resolve discrepancies.
  • Research and resolve cash application issues.
  • Communicate with customers about unapplied payments and related inquiries.
  • Research overpayments.
  • Respond to customer inquiries about payment application issues.
  • Investigate routine payment discrepancies and work toward timely resolution.
  • Gather payment records and reconciliation documentation for audit requests.
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