Reconciliation Support Specialist
New
F
FerrellgasAccounting and payments
Source API remote eligibility restrictions: United StatesFull-TimeJunior
Salary not disclosed
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Job Details
- Experience
- 1+ years of related work experience.
- Required Skills
- SalesforceMicrosoft ExcelMicrosoft Office
Requirements
- Have 1+ years of related work experience.
- Associate degree in accounting or a related field preferred.
- Be proficient in Microsoft Office applications, including Word and Excel.
- Be able to interact professionally with internal and external customers.
- Have written and verbal communication and interpretation skills.
- Be detail-oriented and highly organized.
- Salesforce, PeopleSoft, or Navision Great Plains experience preferred.
Responsibilities
- Post daily incoming cash.
- Create payment loaders for larger customers.
- Research unapplied payments and work with team members to resolve discrepancies.
- Research and resolve cash application issues.
- Communicate with customers about unapplied payments and related inquiries.
- Research overpayments.
- Respond to customer inquiries about payment application issues.
- Investigate routine payment discrepancies and work toward timely resolution.
- Gather payment records and reconciliation documentation for audit requests.
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