Senior UX Designer & Researcher

New

PlanfulFinancial planning software

Based in United StatesFull-TimeSenior

SalaryOn-target earnings (OTE) ranging from USD $180,000 to $210,000 per year, depending on experience and location.

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Job Details

Have 6–8 years of experience across UX research and product design.
Present a portfolio showing research and design capabilities and how user insights informed design decisions and measurable outcomes.
Have hands-on experience with qualitative research, including user interviews, usability testing, and needs analysis.
Be familiar with quantitative research methods, surveys, and product analytics.
Be proficient in personas, user scenarios, journey maps, information architecture, wireframes, user flows, interaction design, and interactive prototypes.
Demonstrate proficiency in Figma and Claude and experience using AI tools in research and design activities.
Be comfortable simplifying complex workflows and translating detailed requirements into intuitive, accessible user experiences.
Have experience collaborating with product managers and engineers throughout the product development lifecycle.
Have a working knowledge of HTML and CSS, responsive design principles, and front-end development constraints.
Be able to interpret research findings, behavioral data, and customer feedback to identify opportunities and measure design effectiveness.
Demonstrate prioritization, workload estimation, attention to detail, and the ability to manage multiple initiatives.

Plan and conduct interviews, contextual inquiries, usability tests, concept tests, and surveys.
Collaborate with product management, customer success, and support teams to recruit research participants and maintain customer conversations.
Synthesize qualitative and quantitative findings into personas, journey maps, opportunity assessments, and research summaries.
Evaluate released features using usability metrics, behavioral analytics, and customer feedback.
Build and manage a centralized research repository.
Present research findings and design recommendations to stakeholders and customers to inform product priorities.
Create wireframes, user flows, interaction storyboards, and information architectures with product managers.
Develop visual designs and interactive prototypes in Figma using established design systems and brand guidelines.
Refine designs based on research, stakeholder input, usability testing, and technical constraints.
Partner with developers during implementation and contribute to shared design systems, component libraries, and documentation.

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