Senior Product Manager, Launch and Client Success
New
P
PHILHealth technology
Fully remote working environment available in the following states: AZ, CA, CO, FL, GA, IA, ID, IL, IN, MA, MI, MO, NC, NH, NJ, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WVFull-TimeSenior
Salary$150K - $170K; $150K – $170K • Offers Equity
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Job Details
- Experience
- 6+ years of experience in product management, solutions architecture, or a similar client-facing product role
- Required Skills
- Product ManagementRESTful APIs
Requirements
- Have 6+ years of experience in product management, solutions architecture, or a similar client-facing product role.
- Bring recent, hands-on experience owning client or partner implementations from discovery through go-live.
- Have experience advising clients on decisions that shape a consumer-facing experience.
- Have a working knowledge of B2B and B2C product principles.
- Be comfortable working directly with engineering to scope technical work and make implementation tradeoffs.
- Understand file specifications and APIs well enough to configure and test implementations.
- Show a track record of moving product or launch metrics, with quantifiable results.
- Have hands-on experience using AI or automation tools to scale your work.
- Be able to break down ambiguous work, document clearly, and shift between implementation work and product management as demand changes.
- Have a bachelor's degree or equivalent experience.
- Healthcare, life sciences, or other complex regulated-domain experience is a plus.
- Familiarity with patient services, hub programs, or pharmacy workflows is a plus.
Responsibilities
- Lead discovery, solutioning, and launch planning for manufacturer and provider partners from kickoff through on-time go-live.
- Guide clients through B2B2C decisions that shape patient and provider experiences.
- Build and test client configuration hands-on.
- Partner with Engineering to scope, sequence, and ship client-specific changes.
- Own product roadmap initiatives alongside launch commitments, using data to improve adoption, engagement, and value.
- Set targets for adoption, retention, and value delivered, and drive improvements to client program performance.
- Use automation and AI to make each launch faster.
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