Staff Product Manager - OpenTelemetry
New
G
Grafana LabsObservability software
This is a fully remote position and we're considering candidates in the US EST., US ESTFull-TimeStaff
SalaryIn the United States, the base compensation range for this role is $208,602- $250,322.
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Job Details
- Experience
- 5+ years of Product Management experience
- Required Skills
- KubernetesProduct Management
Requirements
- Have 5+ years of Product Management experience.
- Bring a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain.
- Have experience leading strategy and execution across multiple engineering teams or product areas without direct organizational authority.
- Have strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions.
- Have experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure.
- Understand the challenges of deploying and operating software across Kubernetes, virtual machines, and public cloud environments.
- Have experience turning complex onboarding, configuration, and troubleshooting workflows into clear product experiences.
- Use customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes.
- Have excellent written and verbal communication skills for influencing technical and nontechnical stakeholders in a remote, globally distributed organization.
- Bonus: Experience with the OpenTelemetry or broader open source observability ecosystem.
- Bonus: Experience with automatic instrumentation, eBPF, or runtime-based instrumentation.
- Bonus: Firsthand experience as an SRE, platform engineer, developer, or observability practitioner.
- Bonus: Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale.
Responsibilities
- Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud.
- Create experiences that help users choose and implement SDK instrumentation, automatic instrumentation, and Collector-based deployment approaches.
- Identify and reduce setup failure, abandonment, misconfiguration, and low-quality telemetry.
- Establish shared experience principles, priorities, and success criteria across product and engineering teams.
- Use customer research, product data, and market insight to prioritize investments and measure outcomes.
- Partner with Grafana Cloud solution teams to connect telemetry ingestion with product activation.
- Work with Product Marketing and go-to-market teams on product narrative, launches, technical content, adoption programs, and campaigns.
- Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams.
- Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions.
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