Cloud Operations Architect
New
J
JobgetherCloud operations
The position is listed as remote in India.Full-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- At least 4 years of experience supporting and orchestrating public cloud environments, serverless platforms, and microservices.
- Required Skills
- KubernetesGrafanaPrometheusCI/CDDevOpsTerraformMicroservices
Requirements
- Hold a bachelor's degree in Computer Science or a related field.
- Have at least 4 years of experience supporting and orchestrating public cloud environments, serverless platforms, and microservices.
- Understand cloud computing concepts and troubleshoot virtual machines, Kubernetes, networking, security, storage, and databases.
- Have networking knowledge that includes DNS, TCP/IP, VPNs, content delivery networks (CDNs), and load balancing.
- Be familiar with monitoring and observability tools such as Prometheus and Grafana.
- Understand DevOps practices and continuous integration and continuous delivery (CI/CD) workflows.
- Be familiar with infrastructure automation and configuration management tools such as Terraform, Ansible, Chef, and Puppet.
- Demonstrate analytical and problem-solving skills to diagnose complex infrastructure and cloud service issues.
- Be able to explain technical concepts clearly to customers and internal teams.
- Be customer-focused and able to work effectively in a fast-paced, collaborative, service-oriented environment.
- Be willing to learn new cloud technologies, share technical knowledge, and support the development of other team members.
Responsibilities
- Align customer requirements with cloud solutions, infrastructure capabilities, and operational management practices.
- Investigate, troubleshoot, and resolve complex cloud and compute issues across customer environments.
- Support and manage cloud infrastructure and workloads to help maintain reliability, performance, security, and scalability.
- Develop and improve operational support processes, workflows, and service cadences.
- Collaborate with engineering, product, and sales teams to resolve technical challenges and identify infrastructure or workflow deficiencies.
- Assess the stability and effectiveness of customer cloud environments and recommend improvements.
- Provide technical guidance, coaching, and mentoring to frontline support teams.
- Contribute to technical training, knowledge-sharing sessions, and presentations.
- Create and maintain knowledge base articles and technical documentation.
- Apply monitoring and observability practices to identify issues, investigate incidents, and improve operational performance.
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