Senior Product Manager - Payments

New

JobgetherFinancial technology

Based in BrazilFull-TimeSenior

Salary not disclosed

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Job Details

Experience managing digital products, ideally in financial services, payment products, card issuance, payment processing, or merchant acquiring.
Understanding of financial products and payment flows, particularly card transactions and acquiring processes.
Strong analytical skills and ability to interpret product funnels, conversion metrics, performance indicators, and engagement data.
Experience conducting customer interviews, framing problems, validating hypotheses, and translating research into product opportunities.
Ability to develop and test hypotheses and design experiments to improve conversion, activation, engagement, and retention.
Ability to understand customer behavior, identify friction points, and translate customer needs into product improvements.
Ability to collaborate with engineering teams, business stakeholders, external partners, and cross-functional teams.
Ability to manage competing priorities, structure complex initiatives, and coordinate product delivery.
Comfort navigating changing requirements, evaluating scenarios, and solving complex product challenges.
Preferred: experience with payment methods, card products, and merchant acquiring.
Preferred: familiarity with payment service providers, payment gateways, fraud prevention systems, and digital wallets.
Preferred: experience with B2B financial products, payment solutions, or billing and collections platforms.

Lead the product lifecycle for payment solutions, setting priorities and coordinating initiatives to improve usability, adoption, and business performance.
Design, implement, and evaluate experiments to improve conversion, activation, engagement, and product usage.
Analyze card issuance, transaction processing, and merchant acquiring to identify customer pain points and operational bottlenecks.
Conduct product discovery with customers, partners, and ecosystem stakeholders to understand needs and validate assumptions.
Define business rules and functional requirements for features, integrations, card products, and payment acceptance devices.
Track payment product indicators including issuance, conversion, drop-off, delinquency, costs, activation, and engagement.
Investigate customer segments that do not activate payment products or discontinue usage, and develop improvement strategies.
Work with engineering squads to refine user stories, clarify requirements, validate solutions, and support implementation.
Partner with CRM, Growth, and Customer Experience teams on initiatives to improve adoption, retention, and engagement.
Use customer feedback, quantitative analysis, and experimentation results to refine product strategy and validate hypotheses.

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