Salesforce CRM Project Manager
New
J
JobgetherCRM implementation
Candidates must reside in Georgia and be within driving distance of the corporate office in the Atlanta Perimeter area. Remote working arrangements for eligible candidates residing in Georgia, with proximity to the Atlanta corporate office and occasional travel required.Full-TimeManager
SalaryBase compensation ranging from $100,000 to $120,000. Annual bonus opportunity: Eligibility for an annual bonus, subject to applicable program terms and performance criteria.
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Job Details
- Experience
- At least five years of experience managing large software implementation projects, preferably involving Salesforce or comparable CRM platforms.
- Required Skills
- Project ManagementSalesforceJiraMicrosoft OfficeServiceNow
Requirements
- At least five years of experience managing large software implementation projects, preferably involving Salesforce or comparable CRM platforms.
- Hands-on experience implementing Salesforce solutions and coordinating business and technical deployment activities.
- Experience overseeing third-party vendors, external consultants, and cross-functional delivery teams, including monitoring timelines and KPIs.
- Knowledge of CRM and ERP platforms and their role in business process improvement, technology adoption, and organizational change.
- Experience managing complex projects valued at $3 million or more, lasting at least six months, and involving cross-functional teams.
- Knowledge of project delivery practices, governance frameworks, risk management, change control, and implementation planning.
- Hands-on experience with project management platforms such as Smartsheet, Microsoft Project, ServiceNow, or Jira.
- Working knowledge of Microsoft Project, Excel, Word, PowerPoint, Visio, Teams, and SharePoint.
- Ability to assess business priorities, financial considerations, resource requirements, and technology implications when making project decisions.
- Demonstrated ability to lead teams, influence stakeholders, build trusted relationships, and coordinate people across functions and organizational levels.
- Strong written and verbal communication, presentation, meeting facilitation, analytical, organizational, and problem-solving skills.
- Must reside in Georgia and be within driving distance of the corporate office in the Atlanta Perimeter area; approximately 15% travel or more may be required.
- PMP certification is preferred; Salesforce, Six Sigma, Lean, or SAFe certifications are beneficial.
Responsibilities
- Lead Salesforce and CRM implementation projects from initiation through completion, defining scope, timelines, budgets, resources, procurement requirements, and delivery plans.
- Coordinate cross-functional teams and workstreams to deliver project outcomes that meet quality, completeness, and business-value expectations.
- Lead change management activities across business units and engage stakeholders in adopting new processes and technologies.
- Oversee vendors, consultants, and delivery teams; monitor performance against KPIs and manage vendor relationships.
- Track risks, issues, decisions, actions, and changes; develop mitigation plans and manage dependencies and critical paths.
- Maintain project plans, schedules, resource assignments, milestones, and project health indicators.
- Assess proposed scope changes and manage their impacts through established governance processes.
- Produce project plans, status reports, decision logs, process documentation, and other governance artifacts.
- Coordinate launch preparation, stakeholder approvals, support team readiness, implementation documentation, and project closure.
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