Marketing Cloud Next Solution Architect

New
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NeuraFlash, Part of AccentureMarketing technology
Location: Remote - United StatesFull-TimeSenior
Salary not disclosed
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Job Details

Experience
5+ years in marketing automation consulting, marketing-technology solution architecture or business analysis

Requirements

  • Have 5+ years in marketing automation consulting, marketing-technology solution architecture, or business analysis.
  • Have hands-on delivery experience with enterprise marketing automation platforms such as Marketing Cloud Engagement, Account Engagement, Braze, Marketo, or Eloqua.
  • Have hands-on Marketing Cloud Next experience or demonstrated ramp-up from Marketing Cloud Engagement or Account Engagement to MC Next and Data 360.
  • Understand Data 360 concepts, including data model objects, ingestion, identity resolution, segmentation, activation, and data hygiene.
  • Understand marketing consent and compliance requirements such as CAN-SPAM, GDPR, or CASL and their effect on data and preference design.
  • Have experience designing multi-channel campaigns and orchestration across email, SMS, conversational, or push channels.
  • Have practical knowledge of email deliverability, domain authentication, sender reputation, and IP warm-up.
  • Have experience leading discovery workshops and documenting design decisions with senior marketing and IT stakeholders through sign-off.
  • Have experience working with Technical Architects and owning functional design through UAT and deployment.
  • Be comfortable with flow-charting and data-modeling tools such as Lucidchart and agile delivery.
  • Be willing to travel to client sites as needed.
  • Preferred: Salesforce Marketing Cloud Next, Data 360, Agentforce, Platform Administrator, or architect credentials.

Responsibilities

  • Lead functional solution design for Marketing Cloud Next, including Data 360 objects, ingestion, identity resolution, segmentation, and Actionable Lists.
  • Run discovery and design sessions with marketing operations, CRM, data, digital, and compliance stakeholders.
  • Design campaign and orchestration architecture for email, SMS, and conversational channels, including personalization.
  • Design consent and compliance into the platform using its consent model and landing-page capture.
  • Define platform setup and governance, including provisioning, business units, data spaces, permissions, CMS workspaces, and sending-domain authentication.
  • Shape Agentforce marketing solutions, including campaign creation, audience generation, conversational messaging, and predictive AI.
  • Lead migration and coexistence strategies from Marketing Cloud Engagement, Account Engagement, Marketo, Eloqua, HubSpot, or similar platforms.
  • Author functional designs, mappings, process flows, user stories, acceptance criteria, and sign-off artifacts.
  • Translate designs for technical and data teams, review configurations, and support UAT and deployment gates.
  • Build practice reference architectures and reusable patterns, support pre-sales, and coach team members.
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