Head of People - Strategic Operations

New
N
NearformProfessional services
Listing locations: Ireland, UKFull-TimeSenior
Salary not disclosed
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Job Details

Requirements

  • Significant experience leading global People Operations.
  • Strong understanding of the employee lifecycle, service delivery, People systems, policies, processes, data, governance and compliance.
  • Experience building scalable People operations across multiple jurisdictions while balancing global consistency with local requirements.
  • Experience managing People governance, employment compliance and operational risk across multiple jurisdictions.
  • Experience with audits, regulatory scrutiny and leading due diligence processes.
  • Comfort working with Finance and P&L leaders and connecting People decisions to commercial priorities.
  • Experience using workforce analytics to inform decisions about cost, capacity, retention, mobility and capability.
  • Experience in professional services or consulting, including workforce capacity, capability, utilisation, revenue, client delivery and organisational cost.
  • Experience building high-performing teams and influencing senior stakeholders.
  • Experience in organisations undergoing significant growth, transformation or change.
  • Experience preparing for investment, merger or acquisition, integration, audit, due diligence or IPO is valuable.

Responsibilities

  • Contribute to the direction and leadership of the People function as a senior member of the People Leadership Team.
  • Own and evolve the People Operations operating model and global service delivery across regions and time zones.
  • Improve People processes using AI, AI agents, automation, workflow orchestration, self-service and systems integration.
  • Oversee People data, technology, governance and workforce analytics to support evidence-based decisions.
  • Maintain oversight of global employment compliance, audits, regulatory obligations and operational risks.
  • Ensure People data, documentation, policies and controls are ready for investment, acquisition, audit and external scrutiny.
  • Partner with senior leaders across Sales, Pre-Sales, Solutions, Consulting, Strategy, Marketing and Shared Services.
  • Advise leaders on organisation design, workforce planning, leadership capability, talent, performance and retention.
  • Lead strategic People and organisational projects and cross-functional initiatives.
  • Turn strategic priorities into programmes with clear ownership, measures, governance and delivery plans.
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