Chief Growth Officer
New
S
Student Basic Needs Coalition (SBNC)Student benefits technology
Candidates must reside in and be authorized to work in one of the 50 U.S. states or the District of Columbia. U.S. territories and work from abroad are not eligible.Full-TimeExecutive
Salary$170,000 (SBNC posts a single, non-negotiable salary per role) plus a 10% target performance bonus.
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Job Details
- Experience
- 7+ years of management experience
- Required Skills
- Business DevelopmentSalesforceMarketingHubSpot
Requirements
- Have functional or executive-level leadership experience with 7+ years of management experience.
- Bring significant experience leading growth, partnerships, business development, sales, or a related function, and be willing to perform individual-contributor-level work.
- Have personally owned and driven at least $500K in annual recurring revenue from higher education institutions, government agencies, systems, or similarly complex institutional buyers.
- Have experience leading both new business development and partner success or expansion, including renewals and upsells.
- Have experience developing and executing go-to-market strategy, including market research, positioning, pricing, pipeline development, and adoption testing.
- Have experience partnering with or overseeing marketing to drive pipeline or adoption.
- Have built systems, processes, or a team from the ground up in an early-stage or resource-constrained environment.
- Use market feedback, performance data, experimentation, and CRM tools such as HubSpot or Salesforce to refine growth strategy.
- Be able to build relationships, navigate complex institutions, and influence senior decision-makers.
- Preferred: experience converting grant-funded or free pilots into paid recurring offerings.
- Preferred: familiarity with higher education and state-agency budgeting, procurement cycles, RFPs, or grant-funded purchasing.
- Preferred: experience pricing mission-driven offerings, working with product teams, institutional marketing, or digital and community-based channels.
Responsibilities
- Set growth and marketing strategy across institutional and direct-to-student channels, using data and partner feedback to identify priority markets and opportunities.
- Own and evolve go-to-market strategy for paid offerings, including market research, segmentation, positioning, packaging, pricing, pilot design, and sales motion.
- Build and manage a nationwide pipeline of campus, state, system, and other institutional partners.
- Lead partnership development and sales from outreach through negotiation, close, and implementation, personally owning high-stakes system and state relationships.
- Use HubSpot CRM data and forecasting to improve pipeline visibility and growth-team decisions.
- Manage earned-revenue targets and P&L in partnership with the COO, while balancing equitable student access and organizational sustainability.
- Build partner-success processes, and own renewal and expansion strategy and targets.
- Work with the Chief Product Officer to ensure Navvy is delivered effectively and partner and student insights inform product development.
- Lead demand generation, brand awareness, institutional positioning, and direct-to-student channel testing.
- Build non-campus distribution partnerships and track reach, efficiency, and completed-screening metrics.
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