Staffing Account Manager - SOW & Direct Client

C
Cynet SystemsStaffing and workforce solutions
United StatesFull-TimeManager
SalaryThe estimated base salary range for this position is $80,000 - $90,000. The position is also eligible for commissions.
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Job Details

Experience
5+ years of experience in staffing account management, client relationship management, or workforce solutions, preferably within Life Sciences.

Requirements

  • Bring 5+ years of experience in staffing account management, client relationship management, or workforce solutions; Life Sciences experience is preferred.
  • Demonstrate expertise in SOW development, bidding, pricing, contract negotiations, and T&M project management.
  • Have experience managing direct client relationships and developing new business opportunities, including direct-hire recruitment.
  • Understand project financials, resource utilization, budgets, billing, gross margins, and commercial terms.
  • Bring negotiation, communication, stakeholder management, and problem-solving skills.
  • Collaborate with recruiting, delivery, finance, legal, and compliance teams to deliver client solutions.
  • Be able to travel 25%.

Responsibilities

  • Own and grow direct client relationships, serving as the primary point of contact for business development, account strategy, and client satisfaction.
  • Lead SOW bidding and proposal activities, including scope definition, resource planning, pricing, rate negotiations, budgeting, and contract execution.
  • Manage SOW engagements, including T&M projects and staff augmentation, overseeing resource allocation, deliverables, timelines, utilization, project costs, billing, and profitability.
  • Drive direct-hire and contingent staffing opportunities by understanding client workforce needs and coordinating with recruiting and delivery teams.
  • Partner with legal, finance, compliance, and delivery teams to ensure accurate proposals, contract alignment, and successful project execution.
  • Monitor account performance, manage escalations, conduct business reviews, and identify opportunities for renewals, expanded services, and new SOW projects.
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The estimated base salary range for this position is $80,000 - $90,000. The position is also eligible for commissions.
Apply Now