Associate Product Manager, Organ Health
New
N
NateraGenetic testing
Remote with periodic onsite work. The candidate must live within a two hour drive of Austin, TX and be willing to commute to the Austin site a few times a month.Full-TimeEntry
Salary70,200 - 100,800 USD per year
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Job Details
- Experience
- 1-2 years of professional experience.
- Required Skills
- Data AnalysisProduct Management
Requirements
- Bachelor’s degree required; molecular biology, genetics, bioinformatics, or biological sciences preferred.
- Advanced degree preferred.
- 1–2 years of professional experience; the role is designed for early-career professionals.
- Familiarity with basic genetics required.
- Experience in product management, product marketing, program management, laboratory, clinical trials, genetic counseling, customer support, or a related role is a plus.
- Experience in life sciences, biotechnology, genetic testing, or diagnostics is preferred.
- Familiarity with transplant, nephrology, or cell-free DNA technology is preferred.
- Ability to learn complex technical and clinical concepts and communicate them clearly.
- Strong organization, attention to detail, and ability to manage multiple tasks and follow issues through to resolution.
- Comfort working with data and AI and analytics tools to track metrics and improve processes.
- Experience with or willingness to learn LIMS and case management systems.
Responsibilities
- Develop working knowledge of Prospera and Renasight, including their technology, clinical utility, customer workflows, and operational processes.
- Serve as an initial contact for product and case-related questions from field and internal teams, routing and escalating issues as appropriate.
- Partner with Clinical Operations and Operations teams on clinical study questions and ongoing operational needs.
- Monitor case progress and turnaround times, identify delayed or at-risk cases, and work with Operations and Laboratory partners to move them forward.
- Provide high-touch support for priority or sensitive cases.
- Maintain product documentation, coordinate processes, and identify opportunities to improve them.
- Use AI and analytics tools to track, analyze, and report operational and product performance metrics and surface trends and recommendations.
- Support validation and quality activities, including data review and cleanup, with Laboratory, Quality, and Regulatory teams.
- Attend and support core team meetings across Product Management, Clinical/Medical, Laboratory, Operations, Sales & Marketing, Regulatory, and Business Development.
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