Technical Writer
New
V
VetsEZHealthcare IT
The candidate must reside within the continental US.Full-TimeSenior
Salary not disclosed
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Job Details
- Experience
- At least five years of relevant technical writing experience
- Required Skills
- SharePointMicrosoft ExcelChange ManagementPowerPoint
Requirements
- Hold a bachelor's degree in English, journalism, computer science, or a related discipline.
- Have at least five years of relevant technical writing experience.
- Be proficient with Microsoft Word, Excel, Project, SharePoint, and PowerPoint.
- Understand good documentation practices.
- Have experience across all phases of the System Development Life Cycle (SDLC).
- Have experience creating User Requirements Documents and translating requirements into Functional Requirements Documents and Design Documents, when applicable.
- Have previous software development experience.
- Have experience with change management and functional, regression, and performance testing.
- Demonstrate experience developing and maintaining documentation for coding, final code distribution, training, and code deployment.
- Communicate clearly in writing and verbally, pay attention to detail, and translate complex technical concepts into clear, accurate documentation.
- Collaborate with technical staff and end-users to understand functional requirements, develop processes and procedures, and deliver documentation and deployment training.
- Additional qualifications include experience supporting the Department of Veterans Affairs or other federal agencies, SAFe/Agile software development, multi-stakeholder DevSecOps environments, or technical writing in healthcare.
Responsibilities
- Create, edit, and coordinate complex IT documentation, including presentations, manuals, reports, policies, procedures, and specifications.
- Develop and distribute communications about product releases, core functions, and process or policy changes.
- Edit documentation for style, clarity, consistency, and compliance with customer guidelines; provide draft feedback and participate in review sessions.
- Research technical concepts and create or update technical documents, workflows, and user manuals.
- Interview technical staff and collaborate with end-users to gather information for documentation.
- Document organizational processes and develop training materials.
- Conduct process and code deployment training to support adoption across people, processes, and technology.
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