Account Manager
O
OmnifulOperations software
Saudi ArabiaFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 3-5+ years in account management, sales, or a related role
- Required Skills
- Account ManagementClient relationship managementCross-functional collaboration
Requirements
- Bring 3-5+ years of experience in account management, sales, or a related role.
- Have experience managing commercial relationships and driving revenue growth.
- Demonstrate a track record of upselling and cross-selling products or services.
- Have experience managing contract negotiations.
- Bring strong understanding of collections processes and revenue forecasting.
- Have experience working with Sales, Customer Success, and Product teams.
- Use verbal and written communication skills to influence stakeholders and build trusted relationships.
- Show ability to identify client challenges and develop client-focused solutions.
Responsibilities
- Manage commercial relationships with assigned clients and serve as the primary contact for billing, renewals, and contract negotiations.
- Build relationships with client stakeholders, decision-makers, and influencers to support revenue growth and client satisfaction.
- Identify and execute upselling and cross-selling opportunities by aligning Omniful solutions with client needs.
- Collaborate with Sales and Product teams to develop tailored offerings and proposals.
- Engage clients to assess satisfaction and needs, and present relevant upgrades and enhancements.
- Oversee collections, ensure timely invoice payments, and address billing issues or disputes.
- Negotiate contract renewals and terms with Legal and Finance teams.
- Use client usage and adoption insights with Customer Success to inform commercial strategies.
- Track client revenue, churn risk, and product usage, and prepare reports on account performance and collections.
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