Rate Analyst - Global Forwarding
New
J
JobgetherFreight forwarding
Fully remote work opportunity for eligible candidates in the United States.Part-TimeMiddle
Salary$21.63–$33.41 USD
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Job Details
- Experience
- At least 3 years of relevant experience
- Required Skills
- Microsoft ExcelCustomer service
Requirements
- At least 3 years of relevant experience in freight forwarding, international logistics, transportation, pricing, or a related field.
- Associate's degree or other post-secondary education.
- Strong operational knowledge of international air and ocean transportation requirements.
- Knowledge of carriers, agent networks, and dangerous goods regulations.
- Ability to evaluate freight rates, compare pricing options, and identify competitive solutions.
- Strong communication and interpersonal skills for building effective stakeholder relationships.
- Strong customer-service orientation and practical problem-solving skills.
- Ability to collaborate with Sales, Operations, agents, and business partners across the United States and Canada.
- Highly organized and detail-oriented, with the ability to manage multiple priorities and high work volumes while meeting deadlines.
- Strong working knowledge of Microsoft Office, particularly Word and Excel.
- Demonstrated accountability, adaptability, business judgment, and customer-first thinking.
Responsibilities
- Prepare and provide accurate freight quotes to clients, agents, and sales representatives within established service timelines.
- Support Sales and Freight Operations teams with rate requests, pricing questions, and quotation requirements.
- Maintain accurate quote logs, pricing records, and related reports.
- Maintain and update air and ocean freight carrier rates for the assigned market or branch.
- Analyze carrier net rates to identify competitive pricing and support commercially effective freight solutions.
- Review and update client quotations with Sales and Operations to keep pricing accurate and current.
- Build and maintain professional relationships with carriers, agents, internal stakeholders, and other business partners.
- Keep customers informed about industry developments, market changes, and regulatory updates by telephone and email.
- Support Sales with quotation follow-up and related customer requests.
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