Head of Product Design
New
Based in CanadaFull-TimeLead
Salary not disclosed
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Job Details
- Experience
- 7+ years of experience in product or UX design, including significant experience in senior individual contributor and/or design leadership positions; at least 2 years of experience managing senior or independent designers
- Required Skills
- People ManagementProduct design
Requirements
- Bring 7+ years of experience in product or UX design, including significant senior individual contributor and/or design leadership experience.
- Have at least 2 years of experience managing senior or independent designers and developing high-performing design teams.
- Demonstrate experience shipping products that delivered measurable customer and business outcomes.
- Bring strong product and craft judgment and the ability to give clear, specific, actionable design feedback.
- Have experience creating structure and scalable ways of working in complex, ambiguous, or high-growth environments.
- Have hands-on experience designing AI-native experiences and using AI-powered tools in your design practice.
- Provide a portfolio demonstrating systems-level product thinking and strong pixel-level craft.
- Balance speed, autonomy, consistency, and quality across multiple product teams or pods.
- Show customer empathy and the ability to represent user needs in senior-level product discussions.
- Demonstrate communication, storytelling, stakeholder management, and executive presence.
- Bring ownership, intellectual curiosity, a builder mindset, and comfort navigating ambiguity.
- Experience designing for technical and non-technical audiences is a plus.
- Experience with analytics, experimentation, developer tools, or similarly complex products is a plus.
Responsibilities
- Lead, hire, develop, and retain a product design team of approximately 15, providing feedback, coaching, mentorship, and career development.
- Set and execute design strategy across a broad product portfolio, ensuring consistency, coherence, and a strong customer experience.
- Partner with product, engineering, and senior leadership to solve UX challenges, set priorities, and translate customer needs into product experiences.
- Pair with designers, review work, challenge assumptions, and help teams navigate difficult product and UX problems.
- Champion visual and interaction design quality while avoiding unnecessary approval processes and bottlenecks.
- Represent customer needs in leadership discussions and advocate for intuitive, simple, useful product experiences.
- Help define how AI agents and human users collaborate within product workflows.
- Improve design systems, team effectiveness, product coherence, and design quality across autonomous product teams.
- Identify product details, edge cases, usability issues, and other sources of customer friction.
- Build structure and clarity while preserving team autonomy and execution speed.
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