Inside Sales Associate

New
T
TridentInside sales
JamaicaFull-TimeJunior
Salary not disclosed
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Job Details

Languages
Ability to adapt English accent to American English.
Experience
Call center experience within the past 2 years (essential).
Required Skills
Microsoft OfficeProblem SolvingTime ManagementLead GenerationGoogle WorkspaceCritical thinkingCRM

Requirements

  • Have call center experience within the past 2 years.
  • Be able to adapt an English accent to American English.
  • Have strong organizational and time-management skills.
  • Have excellent communication and interpretation abilities.
  • Be proficient in Microsoft Office, Google Suite, or equivalent software.
  • Demonstrate attention to detail and the ability to multitask effectively.
  • Have strong problem-solving and critical-thinking skills.
  • Be able to work independently and within a team.
  • Be familiar with CRM tools or similar platforms.
  • Have a reliable internet connection with a minimum 10 MBPS download/upload and a functional home office setup.
  • Have a computer meeting the listed PC or Mac specifications and at least 8 GB RAM.
  • Have a quiet workspace suitable for professional phone or video calls.

Responsibilities

  • Make outbound calls to prospects and clients.
  • Develop and maintain client relationships.
  • Generate leads and set appointments.
  • Close sales and meet or exceed KPIs.
  • Accurately update CRM systems with client information and progress.
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