Bilingual Spanish Customer Service Representative

New
F
Frontline GroupCustomer service
100% Remote; FL, GA, NC, MI, PA, SC, TX, VA ONLYTemporary
Salary15 USD per hour
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Job Details

Languages
Fluent Bilingual Spanish/English speakers (spoken and written)
Required Skills
Customer service

Requirements

  • Be fluent in spoken and written Spanish and English.
  • Have call center or customer service experience.
  • Have open availability, including weekends.
  • Attend orientation and training with 100% attendance.
  • Use a Windows 11 PC; Macs and Chromebooks are not accepted.
  • Have dual monitors.
  • Use a recent-generation Intel i5, i7, or i9 processor, or AMD Ryzen 5, 7, or 9 processor.
  • Have at least 16 GB of RAM, with 12 GB usable.
  • Keep CPU utilization at 50% or less.
  • Have an Ethernet (RJ-45) port and use a wired internet connection; Wi-Fi is not allowed.
  • Have internet speeds of at least 20 Mbps download and 10 Mbps upload, with ping of 20 ms or less.
  • Be prepared to verify equipment and internet requirements during the interview.

Responsibilities

  • Provide customer service to individuals seeking support.
  • Connect individuals to emergency shelter and resources.
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15 USD per hour
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