Senior Product Analyst – OpenLAB CDS
New
F
futureproofPharmaceutical R&D
Source API remote eligibility restrictions: United StatesContractSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years supporting laboratory software platforms; at least 3 years supporting chromatography software; 5+ years as a Senior Product Analyst, Business Analyst, Laboratory Informatics Consultant, Laboratory Systems Analyst, or Product Owner (Laboratory Systems).
- Required Skills
- Business AnalysisJiraRegression testingServiceNow
Requirements
- 5+ years supporting laboratory software platforms.
- At least 3 years supporting chromatography software.
- 5+ years in a Senior Product Analyst, Business Analyst, Laboratory Informatics Consultant, Laboratory Systems Analyst, or Laboratory Systems Product Owner role.
- Experience in pharmaceutical, biotech, CRO, or life sciences environments.
- Experience supporting validated laboratory systems and working with scientific users and laboratory operations.
- Knowledge of laboratory information systems and scientific data management.
- Business analysis experience, including requirements gathering, workshop facilitation, business process mapping, and functional specifications or user stories.
- Knowledge of pharmaceutical R&D, laboratory operations, scientific workflows, GxP, computer system validation, and regulatory compliance.
- Testing experience including UAT, regression testing, test case creation, and defect management.
- Integration analysis experience, including requirements gathering and data mapping.
- Documentation experience with SDLC and validation documentation, SOP support, user guides, and training materials.
- Experience with JIRA, Xray or Vera, ServiceNow, and Microsoft Office.
Responsibilities
- Gather business requirements and facilitate workshops for OpenLAB CDS implementations and migrations.
- Analyze laboratory workflows and translate business needs into system configuration requirements.
- Document business processes, workflows, use cases, functional specifications, integration requirements, and data mappings.
- Support validated laboratory systems by assisting with validation planning, documentation, and audit readiness.
- Define testing strategies, create regression test cases, support UAT, and help analyze defects.
- Develop user documentation and training materials, deliver training, and support onboarding.
- Review Agilent OpenLAB quarterly releases, assess impacts, and communicate recommended configuration updates.
- Provide first-level functional support, prioritize issues, escalate technical problems, and track requests through ServiceNow or JIRA.
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